CBA cuts 300 technology roles in AI workforce plan
Commonwealth Bank is cutting about 300 mainly technology roles as it prepares its workforce for wider AI adoption.
Commonwealth Bank of Australia is cutting about 300 jobs, mostly across technology teams supporting retail, business and institutional banking, as well as human resources. The February 2026 restructuring forms part of the bank’s workforce planning for AI, according to The Australian and ACS Information Age.
The cuts come as CBA expands tools including its “Hey CommBank” generative-AI service and voice bots. The bank has also undertaken separate customer-support restructures, but this announcement centres on technology and corporate roles.
### What employers should note
CBA’s approach shows that an AI restructure can extend beyond frontline service jobs into engineering, support and internal functions. For Australian employers, the business case should identify which work is genuinely disappearing or changing, rather than treating AI adoption alone as a redundancy reason.
Before deciding redundancies, employers should consult affected employees, assess suitable redeployment and ensure any role loss is genuine and lawful.
- CBA is cutting about 300 roles, mostly in technology.
- The affected areas include retail, business and institutional banking, plus human resources.
- The restructuring is part of workforce planning for AI adoption.
- CBA is also expanding generative-AI and voice-bot tools.
For employers: Map the tasks AI will remove or materially change, then consult before deciding redundancies and actively assess suitable redeployment. AI investment alone does not establish a genuine redundancy.
Sources: Commonwealth Bank reveals major plan to prepare its 50,000 staff for AI disruption · WiseTech axes 2,000 jobs, CBA cuts hundreds as AI ramps
General information for employers, not legal advice. Reporting summarised from the linked sources; confirm details with the primary source.