WiseTech Global plans up to 2,000 AI-linked job cuts
The Australian logistics software company will reduce developer and customer-service roles over 18 months to lift productivity through AI and automation.
WiseTech Global plans to cut up to 2,000 jobs over 18 months, targeting developer and customer-service roles, the *Australian Financial Review* reported in February 2026. The ASX-listed logistics software company cited AI and automation as drivers of higher productivity.
The announcement is one of the clearest recent Australian examples of an employer directly connecting planned redundancies with AI adoption. Other Australian reporting has linked technology workforce changes to broader restructuring and offshoring trends, but identified fewer cases where AI or automation was the primary stated driver.
For employers planning a similar restructure, the operational case for AI does not replace the legal process. Define the future roles and technology impacts first, consult affected employees before decisions are final, assess genuine redeployment opportunities, and ensure any resulting redundancy is genuine rather than a predetermined dismissal.
- WiseTech Global announced plans in February 2026 to cut up to 2,000 roles.
- The affected areas are development and customer service.
- The company cited AI and automation to improve productivity.
- The reductions are planned over 18 months.
For employers: Map which duties AI will remove or materially change, then consult before deciding redundancies and properly assess redeployment into remaining or newly created roles.
Sources: WiseTech cites AI as it axes 2,000 developer and customer service jobs · Deloitte forecasts 2026 as the year of AI disruption for Australian jobs
General information for employers, not legal advice. Reporting summarised from the linked sources; confirm details with the primary source.